Shipping & Returns

DesiMart is committed to getting your favourite Asian groceries to you quickly and conveniently.

Shipping

• Shipping Costs: We calculate shipping costs based on the weight of your order. Please refer to the Shipping Weight Table below to estimate your shipping cost.
  
• Dispatch Time : Orders placed before 12:00 pm UK time Monday-Friday are usually dispatched on the same day. Orders placed after that or at the weekend will be dispatched the next working day.
• Delivery Times: Standard delivery typically takes 2-3 business days.
• Delivery Area: We deliver throughout the UK.

Shipping Weight Table

Free Pickup

You can also choose to pick up your order for free from our warehouse located at:

DesiMart
Unit 5, Archdale Business Centre
Brember Road
South Harrow,
London - HA2 8DJ

Returns

We want you to be completely satisfied with your DesiMart purchase.  If for any reason you are not happy with your order, we offer a 14-day return policy.

Return Process

• Please contact us at hello@desimart.co.uk before returning any items.
  
• We will provide you with a return authorization number (RAN) and instructions on how to return your items.
• Items must be returned in their original packaging and unused condition.
• We will process your return within 5 business days of receiving the items.
• We will issue a full refund for the cost of the returned items, minus any original shipping costs.

Please Note:

• We are not responsible for the cost of return shipping.
  
• We cannot accept returns on perishable items or items that have been opened or used.

Contact Us

If you have any questions about shipping or returns, please don't hesitate to contact us at hello@desimart.co.uk or by phone at 020 8123 1244.